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Any drivers they offer will usually be generic drivers not matched to your particular motherboard. Note that basic plug 'n' play USB sound devices without a choice of inputs (like a USB microphone or a USB turntable or cassette deck) generally use the operating system's USB Audio Class drivers.If such a device is malfunctioning and the manufacturer does not offer special drivers, examine the USB cable and connections, or look in the device's or the operating system's control panels for issues with the device or with the Universal Serial Bus controllers. Windows users can try updating their drivers via Device Manager in the first instance, before looking for drivers on the internet.Problems such as recordings freezing up, difficulty in selecting the correct, working input source or having the full range of input sources available, usually mean your sound device has faulty, outdated or inappropriate drivers.If this occurs it is important that the drivers are updated.Windows Update is potentially less reliable about obtaining appropriate hardware updates than Windows Device Manager.If you suspect a driver update problem, launch Device Manager from the Windows Control Panel.
If the driver provider is Microsoft, note the name of the sound device you right-clicked over.If you have a branded computer, go to the computer manufacturer's website.